A: You can pause your subscription at any time by logging into your account, navigating to Manage Subscriptions, selecting "Manage Upcoming Orders" and selecting "Pause Future Orders." You can resume your subscription at any time by selecting, "Resum
A: Although you signed up for a subscription with us, you may not have set up an account yet. You will need to set up an account with us to make modifications to your current subscription. Once logged in, click "Manage Subscription" to review your op
A: When an order is entered as “Order Now” ahead of the next planned subscription ship date, the upcoming order must be skipped, or it will ship out on the day it is planned for. Any date changes to a subscription order will cause a duplicate order,
A: Unfortunately, new products cannot be added to existing subscriptions, (only swapped out). To have more than one item on the same subscription, you will need to place a new subscription order with all your preferred items and cancel your previous
A: Our system only allows for one discount code to be used at checkout per order, (discount codes cannot be stacked). Since subscription items are already discounted 10% plus free shipping, they are not eligible to be combined with rewards or additio
A: To change products, log into your account and go to the “Manage Subscription” page. Select the drop-down, “Product in your subscription” and click “swap products” on the right-hand side of the screen. Refresh your screen to ensure the changes you
A: Please make changes at least 24 hours prior to the next scheduled date to avoid any unwanted orders from being processed. Your order confirmation emails have links to your order, and you can manage your subscription from there.