Refunds & Returns
Return Policy
At Ascent, our goal is to make sure you are completely satisfied with your purchase and your experience with Ascentprotein.com. Please contact us within 30 days of delivery to return sealed product. For opened product, please contact us within 15 day
Who is responsible for return shipping?
Customers are responsible for return shipping costs. Ascent may provide a shipping label on a case-to-case basis - there is no guarantee. Please ship your product(s) to our corporate office below and reference your ascentprotein.com order number, (ex
Do you offer returns or refunds on purchases from retail locations?
We only accept returns or issue refunds on orders placed directly on AscentProtein.com. We recommend reaching out to the retailer directly to inquire about returns, exchanges, or refunds. If there is a quality issue, please fill out the Customer Impa