A: You will receive free ground shipping on all online orders with a dollar value greater than $79.00. All other orders less than $79.00 in value will be charged a $5.99 flat rate to your order for ground shipping. Ground shipping delivers within 2-5
A: Ascent does not ship internationally; we do however recommend ordering through Amazon. Additionally, we currently do not ship to Alaska, Hawaii, or Puerto Rico. If changes are made there will be an announcement!
A: Yes, we ship to APO/FPO/DPO locations. Orders can take up to 30-45 business days to be delivered to these locations.
A: Please allow 3-5 business days for the package to be delivered. Carriers sometimes mark a package as delivered but will not deliver it until a later time. If your package has not arrived after 5 days of being marked as delivered, please reach out
A: Please email us at [email protected] within 24 hours of placing your order to change your address. If we can, we will update the address. Unfortunately, sometimes we cannot make the change in time, and we cannot be held accountable